As concerns about the spread of Coronavirus (COVID-19) in Australia increase, we wanted to reach out with an update on how the team at Proctor Group Australia are preparing to ensure that our customers have 100% uninterrupted service during this time.
Our staff are continuing to work as normal during business hours (7:30am – 4:00pm Monday to Friday). For now we are carrying on with normal business operations, however we have tested our remote work systems to ensure everyone has the resources and tools they need to do their jobs from any location. We will continue to support our customers and normal business operations from our office while continuing to monitor advice from Government and health officials.
We are also communicating closely with our suppliers in Europe and North America to ensure continuity of supply. At this point in time, we see no disruptions to supply and only slight delays of a week or two in shipping lead times due to services being reduced by the shipping lines. We will continue to monitor the situation and keep you updated if any changes arise.